Coaching Services Terms and Conditions
By engaging in my coaching services, you agree to the following Terms and Conditions (T&Cs). These T&Cs are designed to ensure a clear understanding of our working relationship. Throughout this document, “I” refers to the coach (Artur Appazov), and “you” refers to the client. If you do not agree with these T&Cs, you should not use my coaching services.
1. Scope of Services
The scope of coaching is limited to guidance and support aimed at personal and professional development. I do not provide professional mental health services, medical advice, or legal counsel.
2. Discovery Call
Before commencing coaching services, we will have a discovery call to determine if we are a good fit for each other. This call will help us align our expectations and ensure that the coaching relationship will be beneficial for both of us. Because working with me may not be the best fit for everyone, participation in the discovery call is not a guarantee for the commencement of coaching services.
3. Confidentiality
Coach’s Commitment: All information shared during coaching sessions will be kept confidential. I will not disclose any information without your written consent unless required by law.
Client’s Commitment: You agree to respect the confidentiality of our coaching relationship. This includes not disclosing any personal or business information shared during sessions to third parties without my written consent, except as required by law.
4. Payment Terms
Fees: Fees for coaching services and payment method will be discussed during our discovery call prior to the commencement of services.
Payment Schedule: Payments are due in advance and are to be made on a monthly basis. An invoice will be provided upon request.
Service Continuity: If the payment is not made by the agreed date of commencement or if subsequent monthly payments are not made on time, my services to you will be paused until the total amount owed is paid in full.
6. Cancellations and No-Shows
Cancellations by Client: You must provide at least 24 hours’ notice to cancel a session. Cancellations made less than 24 hours before the session will result in the full session fee being charged, except in cases of unforeseen emergencies or situations beyond your control. In such cases, please inform me as soon as possible to discuss rescheduling options.
No-Shows by Client: No-shows are considered sessions held and will be charged at the full session rate. It is your responsibility to attend scheduled sessions on time. However, if an emergency or unforeseen circumstance arises, please contact me as soon as possible to discuss potential accommodations.
Cancellations by Coach: I reserve the right to reschedule or cancel a session if necessary, with reasonable notice provided to you. In such cases, no fees will be charged for the cancelled session, and we will arrange a mutually convenient time for a makeup session.
No-Shows by Coach: In the unlikely event that I fail to attend a scheduled session due to unforeseen circumstances without prior notice, you will not be charged for that session, and we will reschedule at your convenience.
7. Client Acknowledgement
You acknowledge that the support and guidance offered by me are intended to help you achieve your defined goals. You consent to receive coaching with the understanding that you are responsible for your actions and decisions, including taking action, withdrawing from actions, and implementing changes based on our work together.
8. Waiver of Liability
Acknowledgment of Risk: By participating in coaching services, you acknowledge and agree that you are fully responsible for your physical, mental, and emotional well-being during and after coaching sessions. You are responsible for your choices and decisions.
Waiver of Liability: To the fullest extent permitted by law, you agree to waive, release, and discharge me from any and all liability, claims, demands, actions, or rights of action, which are related to, arise out of, or are in any way connected to your participation in my coaching services.
Indemnity: You agree to indemnify and hold me harmless from any loss, liability, damage, or costs, including court costs and attorney fees, that may be incurred due to your participation in my coaching services.
Informed Consent: You acknowledge that you are giving up substantial legal rights, including the right to sue, and that you are doing so voluntarily and knowingly.
Binding Effect: This waiver of liability shall be binding upon you and your heirs, legal representatives, and assigns. By using my services, you acknowledge that you have read and understand this waiver and agree to all terms and conditions contained herein.
9. Session Logistics
Coaching sessions may be conducted in-person, online, or via phone as agreed upon. The frequency and duration of sessions will be determined based on your needs and goals.
When video calls are generally preferred, I will always try to accommodate this preference. However, there is no guarantee that this format will be feasible for every session. In circumstances where a stable video call connection is not possible, sessions may be conducted via audio calls instead.
10. Ethical Guidelines
Coach’s Commitment: I adhere to ethical guidelines inspired by the International Coach Federation and other relevant coaching bodies. I commit to providing a supportive and confidential environment, offering guidance and feedback, and maintaining professional ethical standards.
Client’s Commitment: You are expected to engage in the coaching process with honesty and integrity, respect the confidentiality of the coaching relationship, and communicate openly about your needs and progress.
11. Termination
Termination by Client or Coach: Either you or I may terminate the coaching relationship at any time with a two-week written notice. Any fees paid in advance for sessions scheduled beyond the two-week notice period will be refunded.
Immediate Termination: I reserve the right to terminate the coaching relationship immediately in cases of misconduct by you, including but not limited to abusive behavior, dishonesty, or violation of these T&Cs. In such cases, no refund will be provided.
12. Non-Disparagement
You and I agree not to make any false, misleading, or defamatory public statements or comments that would unjustly disparage or harm the reputation of the other party. This includes, but is not limited to, verbal, written, and digital communications made during and after the termination of the coaching relationship.
13. Dispute Resolution
Disputes: Any disputes arising from the coaching relationship that you and I are not able to resolve on our own shall first be addressed through mediation. If mediation does not resolve the dispute, the matter shall then be referred to arbitration.
Mediation:
Process: Mediation shall be the first step in resolving any disputes that you and I are not able to resolve on our own.
Mediator Selection: The mediator shall be chosen by mutual agreement between you and I. If an agreement cannot be reached, a mediator will be appointed by an independent mediation organisation recognised in Portugal.
Arbitration:
Process: If mediation does not resolve the dispute, it shall be referred to arbitration.
Location and Rules: The arbitration shall be conducted in Lisbon, Portugal, under the rules of the International Chamber of Commerce.
14. Governing Law
These T&Cs shall be governed by and construed in accordance with the laws of Portugal. By using my coaching services, you agree to submit to the jurisdiction of the Portuguese courts for any judicial proceedings necessary to support or enforce the decisions made during arbitration or mediation, or to address any other legal issues arising from or related to these T&Cs or the coaching relationship.
If you are located outside of Portugal, should any judgment or award rendered by the Portuguese courts or through arbitration in Portugal be against you, you agree that any such judgment or award rendered by the Portuguese courts or through arbitration in Portugal may be enforced in your home country in accordance with the laws of your home country.
15. Entire Agreement
These T&Cs constitute the entire agreement between you and I regarding the coaching services, and supersede all prior agreements, understandings, or representations, whether written or oral.
16. Amendments
These T&Cs may be amended from time to time. You will be notified of any material changes, and continued use of the services signifies acceptance of the amended terms.
17. Severability
If any provision of these T&Cs is found to be unenforceable or invalid, such provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions remain in full force and effect.
Website Terms and Conditions
By using this website, you confirm that you accept these Website Terms and Conditions and that you agree to comply with them. If you do not agree to these terms, you must not use this website.
You should read these Website Terms and Conditions carefully before using this website.
Key Terms:
‘I’, ‘me’ or ‘my’ means Artur Appazov.
‘You’ or ‘your’ means the person accessing or using this website or its content.
‘Terms’ means these Website Terms and Conditions.
1. Other applicable terms
1.1. These Terms refer to the following additional terms, which also apply to your use of this website:
The Privacy Policy;
The Cookie Policy, which sets out information about the cookies on this website and is a part of the Privacy Policy;
2. Changes to this website
2.1. From time to time, this website may be updated to reflect changes to the products and business priorities.
3. Use of material on this website
3.1. I am the owner or the licensee of all intellectual property rights in this website, and in the material published on it. Those works are protected by the relevant copyright laws, including international treaties. All such rights are reserved.
3.2. You may print off one copy, and may download extracts, of any page(s) from this website for your personal use and you may draw the attention of others within your organisation to content posted on this website.
3.3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, or any other media separately from any accompanying text.
3.4. My status (and that of any identified contributors) as the authors of content on this website must always be acknowledged.
3.5. You must not use any part of the content on this website for commercial purposes without obtaining a licence to do so from me or my licensors.
3.6. As a condition of your use of this website, you agree not to use the website:
for any purpose that is unlawful under any applicable law or prohibited by this Policy or the Website Terms and Conditions;
to commit any act of fraud;
to distribute viruses or malware or other similar harmful software code;
for purposes of promoting unsolicited advertising or sending spam;
to simulate communications from me or another service or entity in order to collect identity information, authentication credentials, or other information (‘phishing’);
in any manner that disrupts the operation of this website or business or the website or business of any other entity;
in any manner that harms minors;
to promote any unlawful activity;
to represent or suggest that I endorse any other business, product or service unless I have separately agreed to do so in writing;
to gain unauthorised access to or use of computers, data, systems, accounts or networks; or
to attempt to circumvent password or user authentication methods.
4. Reliance on information on this website
4.1. The content on this website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on this website.
4.2. Although I make reasonable efforts to update the information on this website, I make no representations, warranties or guarantees, whether express or implied, that the content on this website is accurate, complete or up to date.
5. Your personal information
5.1. Your personal information will only be used as set out in the Privacy Policy.
6. Responsibility for viruses and other malicious software or acts
6.1. There is no guarantee that this website is secure or free from bugs or viruses.
6.2. You are responsible for configuring your information technology, computer programmes and platform to access this website. You should use your own virus protection software.
6.3. You must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. You must not attack this website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you may commit a criminal offence under applicable criminal laws. Any such breach will be reported to the relevant law enforcement authorities.
7. Rules about linking to this website
7.1. You may link to the homepage of this website, provided you do so in a way that is fair and legal and does not damage my reputation or take advantage of it.
7.2. You must not establish a link in such a way as to suggest any form of association with you or any third party, approval or endorsement on my part of your or any third party’s goods or services where none exists.
7.3. You must not establish a link to this website in any other website that is not owned by you.
7.4. This website must not be framed on any other website, nor may you create a link to any part of this website other than the homepage.
7.5. I reserve the right to withdraw linking permission without notice or to require you to immediately remove any link to this website at any time, and you shall immediately comply with any such request.
7.6. If you wish to link to or make any use of the content on this website other than as set out above, please contact me using the form on my ‘Contact’ page.
8. Using my name and logo
8.1. You may not use my trademark, logo or trade name without my written permission.
9. Changes to the Terms
9.1. The Terms were last updated on the 15th of March, 2023.
9.2. The Terms are amended from time to time. Every time you wish to use this website, please check the Terms to ensure you understand the Terms that apply at that time.
10. How to contact me
10.1. If you have any questions about the Terms, please contact me using the form on my Contact page.